Thank you for shopping with us at Rasapriya by New Radhakrishna Silpayan We’re excited to deliver your stylish new clothes right to your door. Please read our shipping policy for details on how we process and ship your orders.

1. Order Processing Time

• All orders are processed within 2-4 business days (Monday – Saturday) after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.
• After your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Methods & Costs

• We offer multiple shipping options to suit your needs, including:
  
  • Standard Shipping (5-7 business days)
  • Expedited Shipping (2-3 business days)
  • Express Shipping (1-2 business days)
• Shipping costs are calculated based on the weight and destination of your order and will be displayed at checkout.
• Free Shipping is available on orders over ₹ 2499 for standard shipping within India

3. Delivery Times

• Delivery times vary depending on the shipping method selected and your location.
• Standard Shipping typically takes 5-7 business days.
• Expedited Shipping generally takes 2-3 business days.
• Express Shipping arrives in 1-2 business days for most locations.
• Please note that delivery to rural or remote areas may take additional time.

4. International Shipping

• We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout.
• Customs duties, taxes, or any additional fees for international shipments are the responsibility of the customer.

5. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email. You can track your package by clicking the tracking link in the email or by visiting the carrier’s website directly.
• If you have any trouble tracking your order, please contact us at contact@rasapriya.com, support@rasapriya.com

6. Address Accuracy

• Please double-check your shipping address before placing your order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
• If you notice an error with your address after placing an order, please contact us immediately at contact@rasapriya.com, support@rasapriya.com to make any changes before the package ships.

7. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us within 7 days of receiving your shipping confirmation email. We will work with the carrier to resolve the issue and ensure you get your items.
• If your item is damaged upon arrival, please keep all packaging and contact us for assistance with a return or replacement.

8. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or certain international destinations due to carrier restrictions.
• Some products may be restricted for shipment to specific regions due to local laws or shipping limitations.

9. Returns & Exchanges

• For information on how to return or exchange an item, please visit our Returns & Exchanges page.

10. Customer Service

• If you have any questions about our shipping policy or need assistance with your order, feel free to contact our customer service team at contact@rasapriya.com, support@rasapriya.com or call us at 9038693291, 9433163855 We’re here to help!

Thank you for shopping at Rasapriya by New Radhakrishna Silpayan. We appreciate your business and look forward to getting your order to you as quickly as possible!